Cancellation policy

At Pretty Brown Extensions, all sales are final. We do not offer refunds, exchanges, or order disputes.

Please make sure to review your order carefully before completing your purchase, including product type, length, and quantity.

If your order is damaged during shipping or there's a mistake on our end, please contact us within 48 hours of receiving your package, and we will work with you to resolve the issue.

All other order changes, cancellations, or returns are not available. We are not responsible for delivery delays caused by natural disasters, severe weather, or carrier-related issues.